FAQs, basic guidelines and policies on placing orders, return/replacement process and other related topics.
We stand behind our products and are proud to offer a 100% satisfaction guarantee on any defective or damaged merchandise. Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 5 business days of delivery date. Please keep
Please call or email with any questions you may have before placing an order. We understand these orders are gifts and you have a deadline. We begin producing your order immediately after it is placed. Please make sure to check the spelling, dates, n
All personalization is included in your price. Please review product description for the personalization details of each product. All personalization is included in the pricing. If your order requires a Monogram, please provide the initials in this
The measurements of the items are shown in the product page, under "Description". If you received a product that is extremely different than the size that is indicated, please send us a photo of the said item showing its measurements. This will help
Credit CardsWe accept Visa, MasterCard, American Express and Discover. PayPalWe also accept PayPal as a form of payment. PayPal is an account-based system that lets anyone with an email address securely send online payments using a credit card, a deb